Privacy Policy
This Policy explains what personal information BIDRICK collects at bidrick.com, why we collect it, and the rights you have. It applies to visitors and customers in the United States, Canada, the United Kingdom, and the European Economic Area (EEA).
1. Who is responsible for your information
BIDRICK, operating from the State of Wyoming, United States, is the controller of the personal information described here. For any privacy question or request, contact [email protected].
2. Information you give us
When you fill in our reservation form, we collect:
- your name and business name;
- your email and (optional) phone number;
- your service area (city or ZIP) and typical project size; and
- your early-access preference.
If you continue with the concierge service, you may also send us your logo, licence and insurance details, and a rough pricing sheet so we can build proposals in your branding.
3. Information we collect automatically
When analytics are enabled, we collect basic usage and device information to understand traffic and improve the site:
- Google Analytics 4 — page views and device/approximate-location data (uses cookies), if we have enabled it;
- Cloudflare Web Analytics — privacy-friendly, cookieless traffic measurement (no cookies, no cross-site tracking); and
- First-touch attribution — which ad or link brought you to us, stored in your browser's localStorage (not a cookie) so we can measure our advertising.
4. How we use your information
- to build, deliver, and adjust your painting proposals;
- to contact you about your request and provide support;
- to operate, secure, and improve the Service;
- to measure and improve our advertising; and
- to meet legal and accounting obligations.
5. Legal bases (UK & EU GDPR)
Where UK or EU GDPR applies, we rely on: your consent (for analytics/marketing and for being contacted); performance of a contract (to deliver the concierge service you requested); and our legitimate interests (to run, secure, and improve the Service and measure our advertising). You can withdraw consent at any time.
6. Who we share it with
We do not sell your personal information. We share it only with the service providers that help us run BIDRICK, and only as needed:
- our form and email delivery provider (to receive and route your reservation);
- Google (Analytics) and Cloudflare (analytics and hosting), where enabled;
- Paddle, our Merchant of Record, for billing on paid plans; and
- authorities or advisors where we are legally required to disclose.
Each provider processes data under its own terms and our instructions.
7. International data transfers
We are based in the United States, and our providers may process data in the US and other countries. When we transfer personal information from the UK, EEA, or Canada, we rely on appropriate safeguards such as Standard Contractual Clauses.
8. How long we keep it
We keep your information only as long as needed for the purposes above or as the law requires, then delete or anonymise it. You can ask us to delete it sooner (see your rights below).
9. Your rights
United Kingdom & European Economic Area (GDPR)
You have the right to access, correct, erase, restrict, or port your information, to object to certain processing, and to withdraw consent. You may also complain to your local Data Protection Authority — in the UK, the Information Commissioner's Office (ICO).
California (CCPA/CPRA)
You have the right to know, access, delete, and correct your personal information, and to opt out of the "sale" or "sharing" of it — we do not sell or share your information for cross-context behavioural advertising. You won't be discriminated against for exercising these rights.
Canada (PIPEDA)
You have the right to access and correct your personal information and to withdraw consent. You may complain to the Office of the Privacy Commissioner of Canada.
To exercise any right, email [email protected]. We may need to verify your identity, and we'll respond within the time the applicable law requires.
10. Cookies and tracking
Where analytics are enabled, Google Analytics 4 uses cookies; Cloudflare Web Analytics does not. Our first-touch attribution is stored in localStorage, not in a cookie. You can clear localStorage and cookies at any time in your browser, and manage cookies through your browser settings.
11. Security
We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
12. Children
BIDRICK is a service for businesses and is not directed to anyone under 18. We do not knowingly collect personal information from children.
13. Changes to this Policy
We may update this Policy from time to time. The "last updated" date above shows the current version.
14. Contact
Questions or privacy requests? Email [email protected].